Work History

Telecommunications and Government

My key responsibilities for this role were:

New service installation to expand and enhance the existing data networks across 60 Brisbane City Council sites
Providing quotes to install new services and projects
Design and install new data cables, data cabinets, and equipment
Engage and manage external contractors to carry out works
Liaise with internal stakeholders to ensure services are installed with minimal downtime for the network
Identify, diagnose and rectify faults within a complex data network infrastructure.
Work with the Information Services Branch to configure new network requirements.
Lead the data networks team after my leading hand left the organization at the end of my first year of the apprenticeship.
Coached new staff and tradesmen on BCC processes for fault finding and installation practices.
Rapidly moved into a management role after starting as a tradesman.

My key responsibilities for this role were:

Secondment for 1 year to assist the project manager in waste transfer station windows 10 upgrade
Consultation on cabling requirements for recycling center buildings
Reporting using Microsoft Word, Excel and Crystal Reports
Testing new weight capture system

My key responsibilities for this role were:

Contracted to plan and execute National Broadband Network migration for Brisbane City Council properties and audit existing telephony network to reduce costs for ratepayers.
Liaise with multiple internal and external stakeholders to ensure NBN rollout was executed efficiently with minimal downtime.
Collaborate with Information Services Branch to configure new network requirements.
Create schedules for contractors and internal stakeholders to follow.
Audit existing telephony network to identify services no longer in use.
Assist in high-level fault requests to find solutions
Created $1,250,000 of extra revenue for Brisbane City Council over a 5-year period from the results of the telephony auditing process.
Successfully migrated 16 sites from the Telstra copper network to the new National Broadband Network with zero downtime for each site.
Collated 2,000 business assets to ensure maintenance contracts were carried out for replacements.

My key responsibilities for this role were:

Contractor role for the purpose of creating multiple sales processes in such areas as Education and Social Media Marketing.
Established key performance indicators (KPIs).
Consistently achieved daily, weekly, and monthly KPIs.
Coached new team members on pre and post-sales processes.
Assist the Divisional Sales Manager with streamlining processes.
Liaise with stakeholders to ensure business revenue projections are met.
Build key relationships with assessors to ensure compliance with all work.
Created a sales process that generated revenue of $36,000 per month.

My key responsibilities for this role were:

My key responsibilities for this role were:

Contracted to build the sales team and find new market opportunities in order to grow the UmbrellaNET brand and business.
Managed sales team
Streamlined the sales process.
Established new relationships with partners to grow the business.
Worked directly with the CEO on confidential projects.

My key responsibilities for this role were:

Casual role to assist in the delivery of the Jobs Fair, Commonwealth Government initiative
Database building
Event set up and pack down
Stakeholder engagement